Terms of Service

ScrapingHawk runs official scraping templates in an isolated sandbox. You supply the inputs the template asks for and download the result. The features you can use are the ones the product shows on your account.

You may use the service only to collect data that is publicly accessible, without logging in, paying, or bypassing a technical restriction. You may not use it to collect private, confidential or otherwise non-public material.

You decide whether a source is public and whether your collection is lawful. That includes the target site's terms and the privacy laws that apply to people named in the data. The Acceptable Use Policy sets this out in more detail and is part of these terms.

You must be at least 18 years old. The name and email you give us must be accurate. You are responsible for activity under your password, your signed-in session and your API tokens. Tell us if you believe someone else is using your account.

We write and operate the templates. Running one does not give you its source code, or a right to resell the template. Inputs must match the parameter description shown for that template.

You own the result files of your tasks. You allow us to store, transmit and display those files, and the logs of the run, so we can provide the service, keep it secure and account for the charge. We keep those files and logs for 30 days after the run finishes, then delete them. Where a public page contains personal data about someone else, you choose the purpose of the collection and we process that data on the instructions in your task.

Prices are shown in US dollars before you start a run, as a price per 1,000 result rows. Runs are charged against the credit balance in your account at the price shown when the run starts. A Free account includes $5 for the calendar month of signup. Unused Free credit is removed at the end of that month and is not reissued. A paid plan includes a monthly allowance that is replaced at the start of the next month. Credit you buy on top of a plan stays until you spend it.

We may refuse a run when the balance does not cover it. If the balance runs out while a run is in progress, we stop that run. Tax is added where the law requires it. Buying credit, when that option is available in the console, is handled by the payment provider named there.

We may change, limit or withdraw a template. We do not promise uninterrupted operation. A target site, maintenance, or a capacity limit can delay or fail a run.

You may close your account by writing to us. We may cancel a run, delete a result, or suspend or close an account that breaks these terms, creates risk for the service, or stays unpaid. The privacy policy describes what we delete afterwards.

The service is provided as available. To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, or for data that a target site changes or removes. Our total liability arising out of the service in any 12-month period is limited to the amount you paid us for the service in that period.

Nothing in these terms limits liability that the law does not allow us to limit, including liability for fraud, or for death or personal injury caused by negligence.

We post changes on this page and update the date above. If a change materially affects your account, we will email the address on the account before it takes effect. Using the service after that date means you accept the change.

These terms are governed by the law of the country where the operator of ScrapingHawk is established. The operator's legal name, address and the courts with jurisdiction will be published on this page before paid orders open. Until then, write to support@scrapinghawk.example.com and we will try to resolve the dispute with you directly.